Shipping & Returns

Shipping

For any questions please contact us by emailing members@fairchildwines.com or by calling 707-299-8725.

All Fairchild and Stones wines are shipped using our fulfillment partner, Vinfillment. You will be notified by email when your wines are shipped. Please note that your wines will be shipped weather permitting. Generally, we will attempt to ship your wines shortly after your order is placed.

Due to ever changing direct-shipping laws and regulations, the list of states that we ship to may change at any time. All wines are sold in California and title passes to the buyer in California. We will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that in our sole discretion we believe that such shipment will not subject us to the risk of any sort of legal action or other harm. If a buyer lives in a state where the direct shipment of wine may violate the law, we will contact the buyer to discuss shipping options, which options may include provision of an alternative shipping address in a state where the direct shipment of wines to consumers is permitted or storage of the wines at an acceptable third-party storage facility.

Returns

We strive to provide our customers with the highest quality products and service. Your satisfaction is our top priority. If you are dissatisfied with your order, please contact us at Members@fairchildwines.com or telephone 707-963-9990 within seven days of the date of your order for customer care assistance.